FAQ

We could go on forever (literally, forever) about cakes, so if we haven’t answered your burning questions here, be sure to contact us!

What types of cakes do you make?

At Oh My Cake!, we believe that every cake has a personality, so be sure to check our gallery for inspiration! Whether it’s a fun 3-tiered kids’ birthday cake, a gravity-defying design to wow your crowd or sweet little cupcakes for your wedding favours, we’ll do it. Have a look at our gallery, or send us your idea & let’s get caking.

I’m not exactly sure what I’d like…

No worries! We’re here to help. Share your thoughts with us, & we’ll whip up some unique design ideas for you. Remember, we can design your cake to match anything that inspires you, not just a photo of a cake from a magazine, but even your own sketches, your birthday invitation, favourite dress or a swatch of fabric. The possibilities are endless!

How do I place my order?

Drop us an email with as much information as possible (date of your special occasion, number of servings you’d like the cake to serve, theme/colours you’d like for the cake, etc) & we’ll get back to you ASAP. Or if you’d prefer to meet face-to-face, let us know – we’re always happy to meet for a free consultation; it’s a great excuse for a cup of coffee!

How far in advance do I need to place my order?

We only take a limited number of orders per week, so please try to get in touch 4 weeks in advance to avoid disappointment. However, we understand that life doesn’t always lend itself to perfect planning, so give us a call any time & we’ll do our best to squeeze your order in!

What flavours do you offer?

We’re always working to expand our list of tasty fillings & frostings, but if there’s something specific you’d like that isn’t on this list, drop us an email & we’ll see what we can do!

Your cakes look great, but do they taste good?

When you place an order from Oh My Cake!, your cake is baked using only the freshest & highest quality ingredients: 52% dark couverture chocolate in our ganache, freshly-squeezed lemons in our lemon curd & creamy just-whipped butter in our frostings! We absolutely guarantee that your cake will be delicious; no more sad, neglected leftovers after the party. Don’t believe us? Just have a look at what our previous customers have said!

Are all your cake decorations edible?

At Oh My Cake!, we believe that a cake that can’t be devoured down to the last crumb is not truly a cake! So we will always do our best to ensure that the decorations on your special cake are edible.

Do you deliver cakes or do I have to collect?

We know all about the stress of planning an event, so let us handle the delivery for you! Delivery fees are based on the distance of your home/venue from our premises. Alternatively, you can collect directly from us.

How much do your cakes cost?

All our cakes are custom-designed & every cake topper is handmade with the greatest care, so orders are priced individually & the cost will vary depending on the size, fillings & complexity of design. Like a custom-designed dress or a custom-ordered car, custom cakes don’t come cheap, but let us know what your budget is & we will do our very best to design something that will work for you & still blow you away! Contact us for a quote.

How do I pay?

Once the invoice for your order is sent to you, you will need to pay a 50% non-refundable deposit within 48 hours to secure your booking. You’re welcome to pay by EFT, direct deposit or cash, & the balance will be due upon delivery/collection.